Shipping Policy

Shipping Policy

Thank you for shopping with Trezlo.
We aim to provide clear order processing and reliable delivery for all customers.

Order Processing Time

All orders are processed within 1–2 business days (Monday to Friday), excluding weekends and public holidays.
Orders are processed after payment confirmation.

Order Cutoff Time

Orders placed before 5:00 PM (GMT-05:00) Eastern Time (US & Canada) on business days will be processed the same day.
Orders placed after 5:00 PM ET, on weekends, or on holidays will be processed the next business day.

Shipping & Delivery Time

Once shipped, orders are typically delivered within 7–12 business days, depending on the destination and carrier.

Delivery times may vary due to carrier delays, weather conditions, or peak periods.

Shipping Locations

We currently ship only within the United States.
International shipping is not available at this time.

Shipping Cost

We offer free standard shipping on all U.S. orders.

Shipping Carriers

Orders are shipped via reliable carriers such as USPS, UPS, or FedEx, depending on availability.

Order Tracking

A tracking number will be sent by email once your order ships.
Please allow up to 24 hours for tracking information to update.

Shipping Address Responsibility

Customers are responsible for providing accurate shipping information at checkout.
Trezlo is not responsible for delivery issues caused by incorrect or incomplete addresses.

Order Changes or Cancellations

Changes or cancellations must be requested before order processing begins.
Once processing starts, changes or cancellations may not be possible.

Contact: info.trezlo2@gmail.com

Missing or Damaged Orders

If your order is missing or arrives damaged, please contact us within 48 hours of delivery.
Photos may be required for assistance.

Contact Information

Email: info.trezlo2@gmail.com
Phone: +1 (757) 598-5828
Business Address:
7596 Timm Rd, Vacaville, CA 95688, United States